Privacy Policy

This Privacy Policy outlines the types of personal information collected and received when you use [processa] ("website" or "we"), and how we safeguard your information. By using the website, you agree to the terms of this Privacy Policy. This policy is in alignment with UAE Federal Decree Law No. 45/2021 on the Protection of Personal Data (UAE PDPL).

By using the services or by otherwise giving us your information, you will be deemed to have read, understood, and agreed to the practices and policies outlined in this personal data privacy policy. If you do not agree with this personal data privacy policy at any time, do not use any of the services or give us any of your information. If you use the services on behalf of someone else (such as your child) or an entity (such as your employer), you represent that you are authorised by such individual or entity to accept this privacy policy and to provide their information.

Information We Collect

Personal Information

We may collect certain personally identifiable information, such as your name, email address, and other contact details, when you voluntarily provide this information through forms on our website.

Log Data

When you access our website, our servers automatically record information that your browser sends. This may include your IP address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.

Cookies

We use cookies to enhance your user experience. Cookies are small text files that are stored on your device when you visit our website. You can modify your browser settings to decline cookies, but this may affect the functionality of our website.

How We Use Your Information

We use the information we collect to provide and improve our services, respond to inquiries, send administrative communications, and personalize your experience on the website.

We may also use your email address to send you newsletters, promotional content, and updates about our products and services. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the emails.

Information Sharing

We do not sell, share, trade, or rent your personal information to third parties. However, we may share your information if demanded by law enforcement agencies, only if it is required by law.

Service Providers

We do not share your information with any third-party service providers.

Legal Obligations

We may disclose your information if required by law or in response to a valid legal request.

Data Security

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no data transmission over the internet or electronic storage is completely secure. We cannot guarantee the security of your information.

Retention of Data

Your data will be retained by our system for a maximum of thirty days.

Rights as a Data Subject

At any point, while we have or processing your data, you, the Data Subject, have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organization.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • Right to judicial review: if the Processa refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 8 below.

Can I find out the personal data that the organization holds about me? Processa at your request, can confirm what information we hold about you and how it is processed. You can request the following information:

  • Identity and contact details are available with the Processa.
  • Contact details of the data protection officer, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of the Processa or a third party, information about those interests.
  • The categories of personal data collected, stored, and processed.
  • Recipient(s) or categories of recipients to whom the data is/will be disclosed to.
  • Transfer of personal data to a third country or international organization, information about how the Processa ensures this is done securely.
  • How long the data will be stored.
  • Information about the right to withdraw consent at any time.
  • How to complain to the supervisory authority.
  • The source of personal data if it wasn’t collected directly from you.
  • Any details and information of automated decision-making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We recommend reviewing the privacy policies of these websites before providing any personal information.

Children's Privacy

Our website is not intended for children under the age of [13/16/18, depending on jurisdiction]. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. The updated policy will be posted on our website with the revised date. Your continued use of the website after any changes to this policy will signify your acceptance of those changes.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at [[email protected]]. By using this website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

If Processa identifies any data breach, the Data Subject will be notified immediately in the provided e-mail ID, along with the measures taken to address the breach.

Contact Information of Data Protection Officer
Contact Name:Unnikrishnan Alungal
Address Line 1:Ajman Ring Road
Address Line 2:Nuiamiya 2
Address Line 3:Ajman
Address Line 4:United Arab Emirates
Email:[email protected]
Telephone:00971509537884